1. Who I Am

Curly Hare Organising is a trading name of Susan Stephen, a sole trader based at:

4, Finlarig Place, Dundee, DD4 9JP
Email: [email protected]

I am the data controller responsible for your personal data.

2. What Personal Data I Collect

I may collect and process: Information you provide directly

  • Name

  • Email address

  • Phone number (if provided)

  • Address (if you become a client)

  • Any information you include in an email or contact form

Website usage data

When you visit this website, I may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Referring website

This is collected via cookies and analytics tools.

3. How I Use Your Data

I use personal data to:

  • Respond to enquiries

  • Provide professional organising services

  • Send invoices and manage payments

  • Maintain business and tax records

  • Improve website performance and user experience

  • Send marketing emails (if you opt in)

I do not sell or share your personal data.

4. Legal Basis for Processing

Under UK GDPR, I rely on:

  • Legitimate interests – to respond to enquiries and operate my business

  • Contract – where processing is necessary to provide services

  • Legal obligation – for tax and accounting requirements

  • Consent – for marketing emails and non-essential cookies

5. Email Marketing (Mailchimp)

If you subscribe to marketing emails:

  • Your name and email address will be stored with Mailchimp

  • You will only receive marketing emails if you have opted in

  • You can unsubscribe at any time via the unsubscribe link in emails

Mailchimp is a service provided by Intuit Inc. Data may be stored outside the UK. Mailchimp participates in recognised international data transfer mechanisms to protect personal data.

Marketing is not yet active, therefore no marketing emails are currently sent.

6. Google Analytics

This website uses Google Analytics to understand how visitors use the site.

Google Analytics collects information such as:

  • Pages visited

  • Time spent on pages

  • Device type

  • Approximate location (based on IP address)

IP addresses are anonymised where possible.  Google Analytics data may be processed outside the UK. Google uses appropriate safeguards for international data transfers.

You can opt out of analytics cookies via the cookie banner on this website.

7. Cookies

This WordPress website uses cookies for:

  • Essential website functionality

  • Analytics (Google Analytics)

  • Security and performance

Non-essential cookies are only set with your consent.

You can manage your cookie preferences via the cookie banner.

8. How Long I Keep Your Data

  • Enquiries: up to 12 months

  • Client records and invoices: up to 6 years (for tax purposes)

  • Marketing data: until you unsubscribe

9. How Your Data Is Stored

Your information is stored securely using:

  • Password-protected devices

  • Secure email systems

  • WordPress hosting environment

  • Mailchimp (if subscribed)

Reasonable technical and organisational measures are in place to protect your data.

10. Sharing Your Data

I may share personal data with:

  • My accountant or bookkeeper

  • Website hosting provider

  • IT service providers

  • Email marketing provider (Mailchimp)

I do not sell or rent your personal data.

11. International Transfers

Some of my service providers (such as Google and Mailchimp) may process personal data outside the UK.

Where this occurs, appropriate safeguards are in place, such as:

  • UK International Data Transfer Agreement (IDTA)

  • Standard Contractual Clauses

12. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction

  • Request deletion

  • Object to processing

  • Request restriction of processing

  • Withdraw consent (for marketing or cookies)

To exercise your rights, contact: [Your Email Address]

You also have the right to complain to the:

Information Commissioner’s Office
https://www.ico.org.uk